FREQUENTLY ASKED QUESTIONS
Find answers to the most common questions about our products, customization, orders, and shipping. If you need further assistance, our team will be happy to help you.
Can I customize my sports uniforms?
Yes. All of our uniforms can be customized with your team's or company's colors, designs, names, numbers, crests, and logos. Our team will support you throughout the entire design process to ensure a unique, high-quality result.
What is the manufacturing and delivery time?
Production time depends on the product type and the quantity requested. Once your order is confirmed, our team will inform you of the estimated manufacturing time and the approximate delivery date.
Do you provide domestic and international shipping?
Yes. We ship throughout Colombia and also serve clients in different countries. We work with reliable carriers to ensure your products arrive in optimal condition.
Is there a minimum order quantity?
The minimum quantity may vary depending on the product line. If you have a specific requirement, contact us and one of our advisors will provide you with the best alternative for your project.
How can I request a quote?
You can request a quote through our contact form, WhatsApp, or any of our customer service channels. Please let us know the type of product, the quantities, and any special requirements so we can send you a personalized proposal.
Which payment methods do you accept?
We accept different payment methods depending on the country and type of order. Our team will inform you of the available options during the checkout process.
Can I request samples before placing a large order?
Depending on the project and the type of product, it is possible to evaluate the availability of samples. Consult with one of our advisors to learn about the options.
What kind of warranty do the products have?
All our products are manufactured under strict quality standards. If you encounter any manufacturing-related issue, our team will review the case to offer you the best solution.